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Pair and connect the Tap & Chip Reader to your POS device

To use the card reader with Shopify POS, you need to pair the reader with your device through Shopify POS. After the reader and device are paired, the reader will automatically connect to the device whenever both are turned on and in range.


Note

To pair a device in Canada, location services must be enabled in the iOS device settings.


Steps:

  1. Press and release the power button to turn on the reader.

  2. In Shopify POS, tap ¡Ô > Settings > Set up hardware.

  3. Tap Card reader.

  4. On the Select Reader page, tap Tap & Chip.

  5. Press and hold the power button on the card reader for 4 seconds, then release. The 4 LED indicator lights across the top flashes back and forth to show that the reader is ready for pairing.


Note

Make sure that you release the power button when the LED lights flash back and forth in blue. If you continue holding the power button, then the Bluetooth connection resets, or the reader turns off.


  1. When the card reader appears beneath Available card readers, tap Connect beside it.


Unpair the Tap & Chip Reader from your POS device

You can use the Tap & Chip Reader with only one device at a time. If you want to use the card reader with another device, then you need to first unpair it from its current device.

Steps:

  1. From Shopify POS, tap ¡Ô, and then tap Settings.

  2. Tap Manage connected hardware.

  3. Tap the name of your connected card reader.

  4. Tap Forget card reader.


Accept a tap payment with the Tap & Chip Reader

You can use the Tap & Chip Reader to accept contactless tap payments.

Contactless payments can be limited to purchases under a specified amount, depending on the payment type or the country where your business is based. To make purchases for larger amounts, or if your customer has exceeded their tap limit, your customer can insert the card and enter their PIN.


Tip

Customers enter their PIN directly on an iPad or iPhone device in Canada, or an iPad, iPhone or Android device in the United States. To avoid unwanted contact with the screen, consider providing a Stylus pen for your customers to use when interacting with your POS device.


Steps:

  1. From the Shopify POS, tap Checkout. If the Tap & Chip Reader is connected and ready, then a Tap or insert card option becomes available.

  2. Tap the contactless payment card or device on the face of the card reader and hold it in place until the four blue notification lights appear. When Shopify POS displays a Payment received message, the transaction is complete.

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