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Order CSV column descriptions in Transporter

Descriptions of the columns for the orders CSV file.

File name

The name of your CSV file needs to include the word order (name of the object type that it contains). For example, myorders.csv. The file needs to be in UTF-8 format.

Addresses

The shipping address in an order becomes the customer's default address. When you import an order that has a customer associated with it, the Transporter app checks for the customer in your Shopify store:

  • If Transporter finds the customer, then the order is associated with the customer and the shipping address in the order is set as the customer's default address.

  • If Transporter doesn't find the customer, then the customer is added and the order is associated with them.

Multiple transactions

Additional transactions can be added to an order by creating separate rows for each transaction. The Order name needs to be included in each row to link the transactions to the order.

Order fulfillment status

An order's fulfillment status should be determined based on the fulfillment status of the line items that make up that order:

  • If all line items are unfulfilled, then the order fulfillment status should be left blank to indicate the order is unfulfilled.

  • If the line items have any combination of statuses (fulfilled or unfulfilled), then the order fulfillment status should be partial.

  • If all line items are fulfilled, then the order fulfillment status should be fulfilled.

Importing discounts

Discounts can be applied only at the order level, and can't be applied to specific items within an order. If you have an order that has discounts applied to specific items, then determine the total discount amount and apply it to the entire order. This helps ensure that your sales reporting is accurate.

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