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When to send email campaigns
Keep your subscribers engaged by emailing them at least once a month. Some businesses keep a calendar of the types of emails or updates to send. Having a schedule for your emails helps to make sure that your readers can regularly find new content and reminds them to visit your store. Be careful not to communicate too often with your customers because this can cause them to lose interest.
Before you send an email message to your subscribers, send a test email to yourself so that you can verify that link destinations and discount details are correct.
Designing emails
Planning the look and feel of your emails helps to make sure that they match the rest of your brand. Use similar colors, fonts, and logos as seen in your store. The goal is to make sure that when readers open your email, they can tell it¡¯s from your business.
Use a custom sender email address when sending emails to your subscribers to help with more deliverability and brand recognition. Learn more about changing your sender email address.
If you add images, then they should relate to what you sell in your store. Shopify automatically pulls in product images and collection images, but you can also add images that help show readers the journey your store is on. If you're looking for stock photography to use in your emails or for your online store, then burst.shopify.com is a great place to start.
However, since some email clients disable images in their emails, you should avoid using images to display text that's critical to your email. For example, don't advertise a sale only by using an image that includes the text "50% off" since the image might be blocked by a customer's email client.
For any images you use, make sure to include alt text. Alt text is important for keeping your emails accessible for all audiences. The goal of an email is to guide readers to your store, so it¡¯s also good practice to include a link for any images you add to help readers navigate to the relevant content on your store.
Template branding
You can use template branding to customize and apply default styles to all your Shopify email campaign templates. By default, template branding matches your store's branding by using elements from your currently published online store theme. It uses your active logo, colors, and font if the font is web safe. Your store¡¯s name in the Settings > Store details section is also used.
You can customize individual emails to differ from the template branding. For example, you might want your email branding to differ for a short-term campaign or for a holiday-themed campaign.
Make changes to your default template branding
When you edit your store's template branding, the changes apply to all email templates that you use in the future. You can customize colors, fonts, and the logo or store name that appears in your email headers. You might want to make changes to your template branding if you want your email campaigns to differ from your online store styles (for example, for seasonal campaigns).
Note
Shopify Email supports only web safe fonts that display in most email inbox providers.
Steps:
In Shopify, go to Marketing.
Click Create campaign > Shopify email.
In the Branded templates section, click Manage template branding.
Customize the template. The template preview on the page provides a sample email to see how colors and fonts may look.
Click Save.
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