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Shopify LiteBasic ShopifyShopifyAdvanced Shopify
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Overview dashboard

All plan levels offer the Overview dashboard, which highlights key analytics, including sales, orders, and online store visitor data.

Finance reports

You can view key financial information about your business using your finance reports. You can use the finances summary to see an overview of your sales, payments, and pending sales data. You can also view full finance reports to see more detail.

Customer support

If you have questions about your store or need help setting something up, then you can contact Shopify's Support team by phone, email, or chat.

At this time, our 24/7 live chat and phone support are available in English only. We offer 24/7 email support in the following languages:

  • Chinese (Simplified)

  • Chinese (Traditional)

  • Czech

  • Danish

  • Dutch

  • English

  • Finnish

  • French

  • German

  • Italian

  • Japanese

  • Korean

  • Norwegian

  • Polish

  • Portuguese (Brazil)

  • Portuguese (Portugal)

  • Spanish

  • Swedish

  • Thai

  • Turkish

  • Vietnamese

Shopify offers 24/7 email and English live chat support on all Shopify plans. If your store is on the Basic Shopify plan or higher, then you also receive 24/7 English phone support.

Shopify LiteBasic ShopifyShopifyAdvanced Shopify
Support offered24/7 email and live chat24/7 phone, email, and live chat24/7 phone, email, and live chat24/7 phone, email, and live chat

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