亚马逊官方宣布：针对丧失或残损货件的可选包管项目
遗失或残损的可选包管项目
在下方选择一个承运人，，，，，，然后便可以审查针对丧失或残损货件的可选包管项目。。。。。。。。
TForce 可选包管项目
对任何货件的丧失、残损、延误或任何其他索赔所肩负的最大责任限额为 5,000.00 美元。。。。。。。。
要针对丧失或残损的包裹提出索赔，，，，，，请拨打电话联系 TForce 客户支持。。。。。。。。
FedEx 可选包管项目
若是没有申报价值，，，，，，FedEx 对遗失、残损、延误或任何其他索赔所肩负的最大责任限制为 100.00 美元或每磅 9.07 美元（以较大者为准）。。。。。。。。若是您的货件价值凌驾 100.00 美元，，，，，，您可以申报高达 50,000.00 美元的价值并支付特殊用度。。。。。。。。FedEx Express 和 FedEx Ground 效劳对申报价值的每 100.00 美元收取 0.90 美元的特殊用度，，，，，，对货件价值凌驾 100.00 美元的部分，，，，，，最低收费为 2.70 美元。。。。。。。。
要向 FedEx 申请遗失或残损包裹的索赔，，，，，，请会见 FedEx Claims Online 。。。。。。。。
向 UPS 提出索赔
若是包裹丧失或残损，，，，，，您可以致电或在线向 UPS 提出索赔。。。。。。。。
注重：
为阻止买家提交负面反响或亚马逊商城生意包管索赔，，，，，，请实时配送订单；；；；；；若是您无法配送订单，，，，，，请尽快发放退款。。。。。。。。
大大都退款请求会在 14 天内得随处置惩罚。。。。。。。。
经由 U-PIC 的 USPS 包裹包管
从 USPS 购置配送效劳时，，，，，，您还可以通过 U-PIC 购置价值高达 5,000 美元的特殊包管。。。。。。。。
对快递邮件，，，，，，USPS 自动提供 100 美元包管，，，，，，无需特殊用度。。。。。。。。
对优先邮件，，，，，，USPS 自动提供 50 美元包管，，，，，，无需特殊用度。。。。。。。。
我们建议您在【订单详情】页面的【卖家备忘】部分中键入【配送编码】，，，，，，以便在需要提出索赔时能够轻松找到。。。。。。。。【配送编码】在现实货件标签的条形码下方。。。。。。。。
提出索赔
若是包裹有残损，，，，，，您在买家见告残损后即可提出索赔。。。。。。。。
若是包裹遗失，，，，，，您必需期待 30 天才华提出索赔。。。。。。。。
要提出 U-PIC 索赔，，，，，，请阅读 U-PIC/亚马逊包管笼罩规模规则并遵照 U-PIC 索赔说明。。。。。。。。
要向 USPS 提出快递邮件第一部分价值 100 美元或优先邮件第一部分价值 50 美元的包管索赔，，，，，，请转至 USPS 网站上的提出索赔。。。。。。。。
DHL 美国至墨西哥国际特快责任规模
凭证国际条约的划定，，，，，，关于国际空运货件的丧失或残损，，，，，，DHL 肩负的最大责任不凌驾约 26.00 美元/千克。。。。。。。。DHL 关于因延误导致的货件残损或丧失不肩负任何责任。。。。。。。。若是想要获得更多货件丧失或残损包管，，，，，，您可以申报更高的价值并支付特另外货件保价费。。。。。。。。
关于从美国和美属领土发出的货件，，，，，，货件保价费最低为 3.00 美元，，，，，，1.00 美元的保价费对应 100.00 美元的赔偿。。。。。。。。唬唬�；；；跫＜鄣脑鹑喂婺２话浣由ナЩ虿兴穑�，，，，也不包括因延误导致的残损。。。。。。。。
货件保价金额凌驾 50,000.00 美元货件必需获得 DHL 的预先批准。。。。。。。。DHL 愿意思量此类保价申请，，，，，，可是没有义务批准这些申请。。。。。。。。
DHL 墨西哥海内快递包管规模
DHL 提供了用于为运输中的货件购置附加险的选项。。。。。。。。关于申报价值不凌驾 6,500 墨西哥比索的所有货件，，，，，，DHL 将收取的附加险费最低为 65 墨西哥比索 + 增值税。。。。。。。。关于申报价值凌驾 6,500 墨西哥比索的商品，，，，，，包管费将为申报价值的 1% + 增值税。。。。。。。。包管费最高限额为 700,000 墨西哥比索。。。。。。。。请注重，，，，，，在输入申报价值时，，，，，，纵然申报的价值再高，，，，，，DHL 的索赔付款也仅限于商品的重置价值。。。。。。。。
亚马逊官网原文详情：
Optional coverage for loss or damage
Select a carrier below to see optional coverage for loss or damage.
TForce Optional Coverage
The maximum liability for loss, damage, delay, or any other claim with regard to any shipment is limited to US$5,000.00.
To file a claim for a lost or damaged package contact TForce Customer Support at 855-396-2639.
FedEx Optional Coverage
The FedEx maximum liability for loss, damage or delay, or any other claim with regard to any shipment is limited to US$100.00 or US$9.07 per pound (whichever is greater) if no value is declared. If the value of your shipment exceeds US$100.00, you can declare a value of up to US$50,000.00 and pay an additional fee. FedEx Express and FedEx Ground services charge an additional US$0.90 per US$100.00 of declared value and for shipments valued in excess of US$100.00, the minimum charge is US$2.70.
To file a claim with FedEx for a lost or damaged package visit FedEx Claims Online.
File a Claim with UPS
To file a claim for a lost or damaged package, you can call 1-800-877-1497 or file a claim with UPS online.
Note:
To help avoid negative feedback or an A-to-z Guarantee claim, promptly ship your orders, or if you are unable to fulfill an order, issue a refund as soon as possible.
Most refund requests are processed within 14 days.
USPS Package Insurance via U-PIC
When you buy shipping services from USPS, you can also buy up to $5,000 in additional insurance through U-PIC.
For Express Mail, USPS automatically provides $100 of insurance at no additional charge.
For Priority Mail, USPS automatically provides $50 of insurance at no additional charge.
We recommend typing the Shipping ID into the Seller memo section of the Order Detail page, so you will be able to easily find it if you want to file a claim. The Shipping ID is under the barcode on the actual shipping label.
File a claim
If a package is damaged, you can file a claim as soon as the buyer informs you of the damage.
If a package is lost, you must wait 30 days before filing a claim.
To file a U-PIC claim, read the U-PIC / Amazon Coverage Rules and follow the U-PIC Claim Instructions.
To file a claim with USPS for the first $100 of Express Mail insurance or for the first $50 of Priority Mail insurance, go to File a Claim on the USPS website.
DHL express US to MX coverage
DHL's maximum liability for loss or damage of international air shipments is limited to approximately $26.00 per kilogram under international treaty. DHL has no liability for damage or loss caused by delays. For additional coverage for shipment loss or damage, you can declare a higher value and pay an additional fee for Shipment Value Protection.
For shipments originating in the U.S. and U.S. Territories, Shipment Value Protection will be provided at a cost of $1.00 per $100.00 of coverage, with a minimum charge of $3.00. Shipment Value Protection does not cover indirect loss or damage, or loss or damage caused by delays.
Shipment Value Protection over $50,000.00 per shipment must be pre-approved by DHL. DHL is willing to consider these requests, but is under no obligation to approve them.
DHL express MX domestic coverage
DHL provides the option to contract additional insurance for your shipment while in transit. DHL will charge a minimum of MXN 65 + VAT for additional insurance coverage for all shipments with a declared value less or equal to MXN 6,500. For items with a declared value over MXN 6,500 the insurance charge will amount to 1% of the declared value + VAT. Insurance coverage is capped at total value of MXN 700,000. When entering a declared value, note that DHL limits payments on claims to the replacement value of the item even if the declared value is higher.
文章泉源：亚马逊官方网站