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  • Ecommerce Email Marketing 101£¨µç×ÓÉÌÎñµç×ÓÓʼþÓªÏú»ù´¡ÈëÃÅ£©

  • Email Marketing Best Practices: How to Improve (Almost) Every Email£¨µç×ÓÓʼþÓªÏú×î¼Ñ×ö·¨£ºÔõÑùˢУ¨ÏÕЩ£©Ã¿·âµç×ÓÓʼþ£©

  • Email Marketing 101: How to Build Your List, Send Effective Campaigns, and Track Results£¨µç×ÓÓʼþÓªÏú»ù´¡ÈëÃÅÈëÃÅ£ºÔõÑù¹¹½¨ÁÐ±í¡¢·¢ËÍÓÐÓÃÔ˶¯²¢¸ú×ÙЧ¹û£©

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Tips for writing effective email content

When you're writing content for your email, try to become familiar with your intended audience, and create emails that appeal to them. For example, if you are writing for a younger audience, then you might want to adjust your language to engage with them.

To attract more engagement and improve conversion rates, include personalized text in your email body content. Personalization also makes your emails feel more tailored to the customer.

Keep any promotional or important information in the top section of your email. On mobile devices, it should be within the first two scrolls to help get the reader's attention. You might only have a few seconds to get the attention of readers, so make sure that the main information in your email is what they see first.

Try to keep emails under 200 words or about 20 lines. In some cases, if your email is too long, then an email provider might cut off your email so that readers see only some of your content. For example, Gmail cuts off emails with messages larger than 102 KB, and hides the rest of the content.

Avoid putting your content exclusively in capital letters or using excessive exclamation marks, and write for a 8th grade reading level. This helps make your emails accessible to a wide audience of readers. Learn more about making your content more readable from Nielsen Norman Group.

Using the subject line to attract the attention of your subscribers

The first thing readers see when checking their inbox is your subject line and preview text. At that point, readers make a decision on whether to open your email or delete it. How you write your subject line and preview text can help influence that decision, and get readers to open the email.

Here are some things to consider:

  • Create your email first, and then come up with a subject line and preview text as a last step. This helps make sure that your subject line and preview text are relevant to the email.

  • Your subject line should be related to the content of the email, and compelling enough to get readers to open your email.

  • Make sure to include preview text. Preview text is most effective when it encourages action from readers.

  • Use a preview text that is different from, but complimentary to, your subject line. Both should let your readers know what the email is about. For example, you might have the subject line "Look at our new spring gear" followed by the preview text "Don't miss out on 10% off shorts, tanks, and more for the warm weather ahead."

  • Keep your subject line between 3 to 6 words, or under 50 characters. This ensures that readers can still see the subject line when checking emails on a mobile device.

Including a mailing address in your emails

Depending on where you¡¯re located, you might need to include a physical postal address in your promotional emails. The CAN-SPAM Act in the United States and the CASL legislation/PIPEDA in Canada are examples of these laws. The rules, regulations, and laws surrounding email marketing and spam, such as unsolicited emails sent in bulk, vary depending on your location. Make sure you're familiar with the laws in your region, state, and country before you begin an email marketing campaign.

By default, your store address is included in the footer of your emails. If you don¡¯t feel comfortable sharing your store address in your emails, then you can rent a PO box from your local post office or UPS store to use as your mailing address. To change the mailing address in your emails, go to Settings > Store details in your Shopify admin and enter your PO box address as your store's address.


Note

Your store address is the address that's shown on your invoices from Shopify. It could also affect which apps can be used in your store. Make sure that you're comfortable with using a PO box for these purposes before you update your store address.


Additional resources

To learn more about email marketing, you can find detailed information in the following articles:

  • Ecommerce Email Marketing 101

  • Email Marketing Best Practices: How to Improve (Almost) Every Email

  • Email Marketing 101: How to Build Your List, Send Effective Campaigns, and Track Results

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