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shopify 读卡器WisePad 3 终端付款和故障先容

2022/03/30
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使用 WisePad 3 终端接受付款

您可以使用 WisePad 3 终端来接受芯片和 PIN 码或非接触轻触式付款。。。。。 。

非接触式付款可以限制为低于特定金额的购置, ,,, ,,,详细取决于支付方法或您的企业所在的国家/地区。。。。。 。若要举行更大金额的购置, ,,, ,,,或者您的客户凌驾了他们的感应式付款限制, ,,, ,,,那么客户可以插入卡并输入 PIN。。。。。 。

办法:

  1. Shopify POS 中, ,,, ,,,轻触结账。。。。。 。若是 WisePad 3 终端已毗连并准备停当, ,,, ,,,就会泛起请轻触或插入卡片选项。。。。。 。

  2. 允许客户感应或插入他们的卡。。。。。 。芯片应正面朝上, ,,, ,,,朝向 Shopify logo。。。。。 。

  3. 在生意乐成后, ,,, ,,,客户可以取走他们的卡片。。。。。 。

  4. 选择是否提供收条并选择配送方法。。。。。 。

WisePad 3 终端故障扫除

以下是 WisePad 3 终端最常见的故障扫除办法。。。。。 。

WisePad 3 终端无法与我的 POS 装备配对

  1. 验证 Shopify POS 设惫亓蓝牙是否已翻开。。。。。 。

  2. 在装备设置中验证 POS 应用是否具有毗连到蓝牙的权限。。。。。 。

  3. 验证您的 Internet 毗连是否稳固。。。。。 。

  4. 验证您的 WisePad 3 终端的电量是否凌驾 50%。。。。。 。若是不凌驾, ,,, ,,,请将其充电至 50% 以上, ,,, ,,,然后再重试, ,,, ,,,由于纵然装备已插入, ,,, ,,,与电量低于 50% 的电池配对时也可能会遇到问题。。。。。 。

  5. 验证 WisePad 3 终端是否已毗连到其他装备。。。。。 。若是是, ,,, ,,,请先作废与该装备的配对, ,,, ,,,然后再实验与新装备配对。。。。。 。

  6. 关闭您设惫亓 POS 应用, ,,, ,,,然后再次将其翻开。。。。。 。

WisePad 3 终端与 POS 装备断开毗连

  1. 验证 WisePad 3 终端的电量是否富足。。。。。 。若有须要, ,,, ,,,请为终端充电。。。。。 。

  2. 按下并松开 WisePad 3 终端的电源按钮, ,,, ,,,以叫醒终端。。。。。 。

  3. 验证 WisePad 3 终端是否位于 POS 装备的蓝牙规模内。。。。。 。

  4. 验证您的 Internet 毗连是否稳固。。。。。 。

  5. 将 WisePad 3 终端与 POS 装备作废配对, ,,, ,,,然后再重新配对。。。。。 。

  6. 重置您设惫亓 POS 应用。。。。。 。

Shopify商户官网原文详情:

Accept a payment with the WisePad 3 card reader

You can use the WisePad 3 card reader to accept chip and PIN or contactless tap payments.

Contactless payments can be limited to purchases under a specified amount, depending on the payment type or the country where your business is based. To make purchases for larger amounts, or if your customer has exceeded their tap limit, your customer can insert the card, and then enter their PIN.

Steps:

  1. From the Shopify POS, tap Checkout. If the WisePad 3 card reader is connected and ready, then a Tap or insert card option becomes available.

  2. Allow the customer to tap or insert their card. The chip should face up, towards the Shopify logo.

  3. When the transaction is successful, the customer can remove their card.

  4. Choose whether to provide a receipt and the delivery method.

Troubleshooting the WisePad 3 card reader

The following are the most common troubleshooting steps for the WisePad 3 card reader.

The WisePad 3 card reader will not pair with my POS device

  1. Verify that Bluetooth on your Shopify POS device is turned on.

  2. Verify that the POS app has permission to connect to Bluetooth in your device settings.

  3. Verify that your internet connection is stable.

  4. Verify that your WisePad 3 card reader is charged above 50% battery. If it's not, then charge it to above 50% before trying again because the device might experience trouble pairing with less than 50% battery, even if it's plugged in.

  5. Verify whether the WisePad 3 card reader is connected to a different device. If it is, then unpair it from that device before trying to pair it with a new device.

  6. Turn off the POS app on your device and then turn it on again.

The WisePad 3 card reader disconnects from my POS device

  1. Verify whether the WisePad 3 card reader has sufficient battery. Charge the card reader if necessary.

  2. Press and release the WisePad 3 card reader's power button to wake it up.

  3. Verify whether the WisePad 3 card reader is within Bluetooth range of the POS device.

  4. Verify that your internet connection is stable.

  5. Unpair and repair the WisePad 3 card reader with your POS device.

  6. Reset the POS app on your device.

文章内容泉源:Shopify商户官方网站


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