使用 Shopify 的平台解决CCPA 数据请求办法先容
处置惩罚 CCPA 数据请求
CCPA 扩展了小我私家会见和控制其小我私家数据的权力。。。。。。。本页先容：
您怎样使用 Shopify 的平台解决数据请求
收到数据请求时，，，， ，， ，，您可能需要自力于 Shopify 执行哪些操作。。。。。。。
本页相关主题
完成申请会见权限
完成删除请求
完成申请会见权限
与 GDPR 类似，，，， ，， ，，CCPA 授予加州住民要求提供其小我私家信息副本的权力。。。。。。。若是客户要求提供其小我私家信息的副本，，，， ，， ，，您应在 45 天内回复。。。。。。。若是由于请求的重大性或数目而无法做到这一点，，，， ，， ，，您应见告客户需要特殊 45 天的时间。。。。。。。若是您确定无法知足该要求，，，， ，， ，，则应见告客户您在 45 天内无法知足此要求的缘故原由。。。。。。。
注：只有店主可以申请会见客户数据。。。。。。。
办法：
验证请求者的身份是否与请求其数据的客户匹配。。。。。。。
在 Shopify 后台中，，，， ，， ，，转到客户。。。。。。。
搜索客户的姓名。。。。。。。
在客户隐私下，，，， ，， ，，点击请求客户数据。。。。。。。
存储的有关该客户的可识别小我私家信息将发送到店主的邮箱。。。。。。。
然后，，，， ，， ，，您的请求将发送到您市肆中目今装置的第三方应用。。。。。。。第三方应用开发者迁就此请求单独与您联系。。。。。。。
接下来，，，， ，， ，，您可以将收到的信息与您可能存储的该客户的任何其他信息合并在一起，，，， ，， ，，并将其提供应客户。。。。。。。提供此信息时，，，， ，， ，，您应向客户就网络的信息种别和特定信息举行说明。。。。。。。
在针对 CCPA 举行准备时，，，， ，， ，，请思量以下问题：
您是否能够应客户要求提供其所需的所有小我私家信息？？？？？
实验通过维护您（或您使用的效劳提供商，，，， ，， ，，如 Shopify）存储的所有客户小我私家信息的映射，，，， ，， ，，提前针对请求举行妄想。。。。。。。您是否思量过使用可能有权会见客户小我私家信息的其他效劳提供商？？？？？
其中可能包括第三方应用、销售渠道和支付网关。。。。。。。您是否拥有您使用的且可能存储客户小我私家信息的所有第三方效劳的联系信息？？？？？
完成删除请求
CCPA 还允许加州住民要求删除其小我私家信息。。。。。。。若是您收到请求，，，， ，， ，，则必需执行请求，，，， ，， ，，或见告客户您在 45 天内无法执行请求的缘故原由。。。。。。。
注：只有店主可以请求删除客户数据。。。。。。。
办法：
验证请求者的身份是否与要删除其数据的客户匹配。。。。。。。
在 Shopify 后台中，，，， ，， ，，转到客户。。。。。。。
搜索客户的姓名。。。。。。。
点击删除小我私家数据。。。。。。。
然后，，，， ，， ，，您的请求将发送到您市肆中目今装置的第三方应用。。。。。。。第三方应用开发者将自力执行请求或就此请求与您联系。。。。。。。
Shopify 会在 10 天缓冲期后处置惩罚您的请求，，，， ，， ，，在此时代，，，， ，， ，，您可以作废请求。。。。。。。若要作废待处置惩罚的删除请求，，，， ，， ，，请联系 Shopify 支持。。。。。。。请确保提供您的市肆信息和相关的客户 ID。。。。。。。
当您请求删除时，，，， ，， ，，Shopify 仅会编校浚�？？？墒侗鹦∥宜郊倚畔ⅲɡ缧彰偷氐悖�。。。。。。。您的匿名订单信息将坚持稳固，，，， ，， ，，以防您需要这些信息用于会计用途。。。。。。。删除相关的小我私家信息后，，，， ，， ，，您将收到一封确认电子邮件。。。。。。。
默认情形下，，，， ，， ，，若是客户在已往的 6 个月（180 天）内下过订单，，，， ，， ，，Shopify 将不会删除小我私家信息，，，， ，， ，，以防泛起拒付的情形。。。。。。。若是您在该时间规模内提交删除请求，，，， ，， ，，则请求将处于待处置惩罚状态，，，， ，， ，，Shopify 会在合理的时间后对其执行操作。。。。。。。您不需要再次提交请求。。。。。。。若要跳过此时间延迟，，，， ，， ，，请联系 Shopify 支持。。。。。。。
在针对 CCPA 举行准备时，，，， ，， ，，请思量以下问题：
您将所有客户信息都存储在自己的小我私家盘算机上照旧通过硬拷贝存储？？？？？
您是否可能需要联系其他第三方以请求他们删除客户的小我私家信息？？？？？
是否有任何外地划定（如税法）可能要求纵然在客户要求删除其小我私家信息的情形下，，，， ，， ，，您仍需保存这些信息？？？？？
若是出于以下一种缘故原由需要小我私家信息，，，， ，， ，，则 CCPA 不会要求删除这些信息：完成生意或执行条约
检测或抵御清静事务或不法运动
调试或修复效劳的功效
行使言论自由、允许他人行使言论自由或行使执法划定的另一项权力
在信息主体提供知情赞成书的情形下，，，， ，， ，，基于公共利益开展偕行评审的科学、历史或统计研究
凭证客户与企业的关系，，，， ，， ，，仅支持按切合客户期望的合理方法举行内部使用
推行执法义务。。。。。。。
有关详细信息，，，， ，， ，，请下载 Shopify 的 CCPA 白皮书（英文版）。。。。。。。
Shopify商户官网原文详情：
Processing CCPA data requests
The CCPA expands on an individual's right to access and delete their personal data. This page includes:
How you can use Shopify’s platform to address data requests
What you may need to do independently from Shopify if you receive a data request.
On this page
Complete access requests
Complete deletion requests
Complete access requests
Similar to the GDPR, the CCPA gives California residents the right to request a copy of their personal information. If a customer requests a copy of their personal information, then you should respond to them within 45 days. If that is not possible due to the complexity or number of requests, then you should inform the customer that another 45 days are necessary. If you decide not to fulfill the request, then you should inform the customer why you will not action the request within 45 days.
Note
Only the store owner can request access to customer data.
Steps:
Verify that the identity of the requester matches the customer whose data is being requested.
From your Shopify admin, go to Customers.
Search for the name of the customer.
Under Customer privacy, click Request customer data.
The identifiable personal information stored about that customer will be sent to the store owner's email address.
Your request is then sent to third-party apps you have currently installed on your store. The third party app developers will independently contact you about this request.
You can then combine the information that you receive with any other information you might store about the customer and provide it to the customer. When providing this information, you should explain to the customer what categories and specific pieces of information you had collected.
In preparation for the CCPA, think about the following questions:
Are you able to provide all of the required personal information if a customer asks for it?
Try to plan for a request in advance by maintaining a map of all of the personal information you (or the service providers you use, such as Shopify) store about your customers.Have you considered other service providers that you might use who may have access to your customers’ personal information?
These could include third-party apps, sales channels, and payment providers.Do you have contact information for all of the third-party services you use that might store your customers’ personal information?
Complete deletion requests
The CCPA also allows California residents to request deletion of their personal information. If you receive a request, you must action it or inform the customer why you will not action the request within 45 days.
Note
Only the store owner can request deletion of customer data.
Steps:
Verify that the identity of the requester matches the customer whose data is being deleted.
From your Shopify admin, go to Customers.
Search for the name of the customer.
Click Erase personal data.
Your request is then sent to third party apps you have currently installed on your store. The third party app developers will independently action or contact you about this request.
Shopify processes your request after a 10 day buffer period, during which you can cancel the request. To cancel a pending deletion request, contact Shopify Support. Make sure to include your store information and the relevant customer ID.
When you request a deletion, Shopify redacts only identifying personal information (such as name and address). Your anonymized order information remains intact in case you need it for accounting purposes. After the relevant personal information is deleted, you receive a confirmation email.
By default, Shopify doesn't delete personal information if the customer has made an order in the last 6 months (180 days), in case a chargeback occurs. If a request for deletion is submitted in that time frame, then it will sit pending, and Shopify will action it after the appropriate time has passed. You do not need to submit another request. To override this time delay, contact Shopify Support.
In preparing for the CCPA, think about the following questions:
Are you storing any customer information on your own personal computers or in hard copy?
Are there other third parties that you may need to contact to request they delete a customer's personal information?
Are there any local requirements, such as tax laws, that might require you to retain your customers’ personal information even if they request deletion?
The CCPA doesn't require personal information to be deleted if it's needed for one of the following reasons:
complete a transaction or perform a contract
detect or protect against security incidents or illegal activity
debug or repair functionality of a service
exercise free speech, allow another to exercise free speech, or to exercise another right provided for by law
engage in peer-reviewed scientific, historical, or statistical research in the public interest if the subjects have provided informed consent
enable solely internal uses that are reasonably aligned with the expectations of the customer based on the customer’s relationship with the business
comply with a legal obligation.
For more information, download Shopify's CCPA whitepaper (in English).
文章内容泉源：Shopify商户官方网站