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How does the GDPR affect you?
The General Data Protection Regulation (GDPR) affects any Shopify merchants who are based in Europe or who serve European customers. While Shopify is working hard to make sure that it complies, and allows its merchants to comply with the GDPR as of May 25, 2018, it is important to note that the GDPR will also require you to take action independently from the Shopify platform.
Shopify wants to help place merchants in the best possible position to comply with the law. This article includes questions you should consider to help you assess your obligations to make sure that you have set up your store in a way that complies with the law.
That said, this is not legal advice. The GDPR is a complicated regulation, and it will apply differently to different merchants. You should consult with a lawyer to figure out what you specifically need to do.
For information about processing data requests, see Processing GDPR data requests.
Why can't Shopify handle GDPR compliance for merchants?
The GDPR imposes different obligations on controllers and processors of data. As a processor of data, Shopify fulfills its own legal obligations under the GDPR. However, merchants (as controllers) also have their own separate obligations that they must consider.
Shopify provides merchants with a platform that can be configured to be GDPR compliant, but you must consider yourself how you would like to run your business.
For further guidance, the following regulators within the European Union have provided specific guidance on the GDPR:
ICO - Guide to data protection.
Irish Data Protection Commissioner - GDPR.
CNIL - R¨¨glement europ¨¦en: se pr¨¦parer en 6 ¨¦tapes.
Collecting personal data
The GDPR protects the fundamental rights of individuals within the European Union in relation to the processing of personal data.
Examples of personal data include:
Name
Address
Email address
Social media account
Digital identifier such as an IP address or a cookie ID.
Think about the following questions:
Are you collecting personal data from customers in Europe? Most websites are available to residents of Europe, and will fall under the GDPR.
If your store uses third-party apps or themes, then do they collect and process data in accordance with the GDPR? To simplify this process, Shopify is requiring all apps to post a privacy policy detailing their data handling practices, so that you can assess whether you are comfortable with that app¡¯s data practices. Shopify-developed apps fall under the Data Processing Addendum, and Shopify is responsible for their compliance.
Do the channels or payment gateways you use collect and process data in accordance with the GDPR? You should follow up with them to make sure.
Do you have a list of all of the types of personal data that you collect from your customers, and all of the ways in which you use this data? Article 30 of the GDPR requires you to maintain a current map of your data practices.
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