Shopify Plus

You can only view subscription charges for the organization in the billing store, and not in expansion stores.

View your paid subscription fees in your Shopify admin

1. Navigate to your Billing page:

   The Subscriptions section lists the apps that were installed most recently.

• United States: From your Shopify admin, go to Finances > Billing.

• All other countries: From your Shopify admin, go to Settings > Billing.

2. To view all your paid subscriptions, click View all subscriptions.

3. To view information about your Shopify plan subscription, click ... next to the subscription, and then click Manage. You go to the Plan page in your Shopify admin.

4. To manage an app, click ... next to the subscription, and then click Manage. Either of the following occurs:

• If you select a Shopify app subscription, then you go to the relevant page in your Shopify admin.

• If you select a third-party app subscription, then you go to the settings page for that app.

Shipping label fees

After you buy a shipping label through Shopify Shipping, the cost is billed through your Shopify account. Any shipping insurance that you purchase or shipping adjustments that a shipping carrier charges you are also billed through your Shopify account.

Shipping bills are charged separately from your Shopify subscription. If you cancel a shipping label, then its cost is refunded as a credit towards future label purchases. The cost isn't reimbursed directly to your Shopify account.

Each country has different tax rules for shipping fees. To check how your country charges taxes on shipping fees, refer to Taxes on shipping labels.

If you reach your daily billing threshold while buying shipping labels, then you can continue to buy shipping labels equal to 10% of your threshold amount while a bill is generated. You can check your account's threshold amount in the Bills section of the Billing page in your Shopify admin. Any purchases made at this time are included in your next bill. To learn more about how you're billed for shipping labels, contact Shopify support.

Transaction fees

If you're using Shopify Payments, you aren't charged transaction fees on orders for stores located in most countries. Also, transaction fees don't apply for manual payment methods, which include cash on delivery (COD), bank deposits, checks, test orders, and draft orders marked as paid or pending. Transaction fees don't apply for POS orders.

Note

If you're located in Austria, Belgium, or Sweden, then you're only charged transaction fees on orders processed through a third-party payment provider.

If you don't use Shopify Payments or a manual payment method, then transaction fees apply for orders in addition to the processing fee charged by your payment provider.

Note

Credit card transaction fees aren't returned to you when you issue a refund.

The way that your account is billed depends on your store's transaction volume, any recurring app charges, and the payment provider you use.

Note

The Advanced Cash on Delivery app, which offers additional features, is installed automatically to shops based in India using Indian rupees (INR) as their default currency. Unlike the Manual Payments Cash on Delivery option, there is a transaction fee applied to purchases made using the app. You can disable the app and resume the standard Cash on Delivery option in your payment settings.

Calculate your transaction fees

Shopify uses this formula to calculate transaction fees for a 30-day period:

[(cost of products - discounts) + tax + shipping charges] x rate

The rate for transaction charges varies depending on your pricing plan.

See a breakdown of your transaction fees

Steps:

1. Navigate to your Billing page:

• United States: From your Shopify admin, go to Finances > Billing.

• All other countries: From your Shopify admin, go to Settings > Billing.

2. Click on the bill you want to view in the Bills section.

3. If a bill includes transaction fees, then the Transaction fees section will have links to the associated orders. Click to see the information.

In the panel that opens, you can view the details of the transaction fee for every order covered by this bill.

Click an order to see the full details of a transaction.

Domains, themes, and one-time app fees

You will receive a bill with a one-time charge for actions like registering a domain, buying a theme, or buying an app. You can view your account history in the Bills section of the Billing page in your Shopify admin.

Theme purchases are nonrefundable.