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Manage staff

Store owners and staff can edit their account details and add a picture to the account when they log in to the Shopify admin with their credentials. You can edit the details only for your own account.


Edit staff permissions

You need to be the store owner or have the Edit permissions permission to edit staff permissions. You might not be able to edit staff permissions in some cases, refer to About edit permissions for more information.

  1. From your Shopify admin, go to Settings > Users and permissions.

  2. Click on the staff you want to edit.

  3. You can check the permissions you want to give staff, or uncheck the permissions you want to remove. If you want to give your staff all available permissions, then check select all.

  4. Click Save to confirm your changes.


Update staff details

You can always make changes to your own login to update your account details.

Steps:

  1. From your Shopify admin, click your username and account picture.

  2. Click Manage account.

  3. Update your account details as needed.

  4. Click Save.


Update staff emails

If you use a Shopify ID, then changes to your email address occur for all stores linked to your Shopify ID.

If you need to update the email address for existing staff, then add new staff using the new email address. If the email address update is for the store owner, then transfer ownership to the new staff.


Revoke staff device permissions

If your staff use a device or an application for your Shopify store and lose their device, then you can log your staff out and require them to log in again. This can help prevent unknown users from accessing your store.

Steps:

  1. From your Shopify admin, click Settings, and then click Users and permissions.

  2. Click the staff's name.

  3. Click Revoke Access next to the device or application.

  4. Click Revoke to confirm.

Your staff can't access your store using that device without logging in again.


Deactivate or reactivate staff

You can deactivate staff so that they cant log into your store any longer. For security purposes, deactivate any unused staff logins.

Steps:

  1. From your Shopify admin, click Settings, and then click Users and permissions.

  2. Click the staff's name.

  3. Click Deactivate staff or Suspend access.

  4. Then click Deactivate or Suspend.

You can reactivate staff at anytime by clicking Activate or Reactivate.


Remove staff

Store owners and staff with the Add and remove staff permission can remove staff from a store. You can't undo this action. If one or more staff share the account that you want to delete, then create separate staff for your active staff first.

  1. From your Shopify admin, click Settings, and then click Users and permissions.

  2. Click the staff's name.

  3. Click Delete staff or Remove staff to permanently delete the staff from your store. If you want to remove your own staff login, then click Remove my staff access.

  4. Click Delete or Remove.

Staff is removed permanently from your Shopify admin.

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