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Enabling bulk customization for single surface text

Note: This is the only feed upload available for the customization of products. The feed only supports text on a single surface/section of your product. We do not have feeds available for image customization or product configuration.

Custom provides an Excel template to help you to configure your products for customization in bulk. Follow the steps below to access this template:

1. Make sure that the listing you intend to enable for customization is active in your inventory on Amazon.
   Note: We recommend changing your inventory setting to '1' until the product has been fully enabled. Once enabled, a customized item must retain positive, active inventory (greater than 1) to maintain Custom eligibility. Custom offers without active inventory may lose customization.
2. Go to Inventory, and select Manage Inventory.
3. Select Custom Products.
4. Click Enable Custom Products via Upload.
5. Click Link to Template File
6. Open the downloaded file

 

The explanation for each of the required fields is available on the Data Definitions tab. Follow the instructions and upload the file to configure many listings for customization at one time.

When saving your file, you will need to save as a Unicode file, to do so please follow the steps below.

 

For Windows-based computers:

1. Once you have filled out your template select Save As.
2. In the bottom right click on the small arrow next to the Save button. Select Web Options.
3. From the pop-up window, select the Encoding tab.
4. Select Unicode from the dropdown menu provided under Save this document as.
5. Save your document as a Text-Tab Delimited (.txt) file.

 

For Mac-based computers:

1. Once you have filled out your template select Save As.
2. Select the file format UTF-16 Unicode Text (.txt) and save your document.

 

To upload your file, go the Upload your File tab, click on the Browse button, navigate to your saved template and click the Upload button.

Once you have uploaded your file, you can monitor the status by going to the Monitor Upload Status tab. Depending on how large your file is, it can take several minutes before you see a line item showing the status of the upload. Under the Upload Status column, wait until you see Upload Status shows as Done. If Records with Error has a number greater than 0, click the download link to get the report. Please reference Error Codes for Bulk Enablement of Customization for help with the error codes. If some of the rows were not processed, the value for surface_name1 may need to be either added or updated.

 

Note:

Adding new columns to your template will break the file.

Please keep in mind your status report will be generated in the language in which the original feed was uploaded.

Custom Products: Helpful tips for bulk upload

1. The maximum file size for fonts and images is 3MB.

2. Include at least one font type, one font color and a value for surface_name1

3. Save your template somewhere that is easy to remember. If you ever need to update something, you can’t download anything that you have previously uploaded, so you will need to start again if you don’t save your template.

4. The easiest way to create your photos is to create them in a way where the text box is always in the same spot, this way your text box coordinates are always in the same spot. If your photo editing tools don’t give you an easy way to get coordinates, try doing one ASIN via the one-by-one method to get the coordinates.

5. Text boxes in the tool do not rotate, so please rotate the image.

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