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When do I see my renewed campaigns?

If you have chosen to renew your campaign, you will see the pre-generated renewal campaign two days before your old campaign ends.  

 

Can I make adjustment to my renewed campaigns?

You can change the auto renewed campaigns¡¯ date and budget, but you can¡¯t change the product.  

 

What is the budget for my renewed campaigns?

The renewed campaign's budget is the same as the latest budget of your old campaign, at the time of renewal - which is two days before the old campaign ends.

 

What should I pay attention to when I auto renew my campaigns?

Please make sure your account's ProductBoost balance is greater than the renewal campaign¡¯s budget, at the time of renewal.

 

How can I get support if I have other questions/issues/feedbacks?

You can contact us through one of the following:

  • Email us at productboost@wish.com.

  • Send us a WeChat message after binding your WeChat account with us.

  • Contact your account manager if applicable.

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