怎样权衡谈天响应？？？？？

谈天响应包括谈天响应率和谈天响应时间。。。。。

这些天天更新。。。。。为了获得优异的谈天响应性能，，，，，，，，请与您的潜在买家坚持一致。。。。。

仅盘算对已往90天内收到的新闻和报价的响应。。。。。最近收到的谈天中有25％被付与较高的权重。。。。。自动回复，，，，，，，，FAQ助手，，，，，，，，游戏和广播新闻不包括在谈天响应率盘算中。。。。。

Note?注重

若是您在已往90天内通过Shopee Seller Chat收到的邮件新闻少于2个，，，，，，，，则不会盘算您的谈天回复率。。。。。启用假期模式后收到的谈天新闻也不会盘算。。。。。

 Shopee官网原文详情：

怎样权衡谈天響應？？？？？

谈天響應包括谈天響應率和谈天響應時間。。。。。

這些天天更新。。。。。為了獲得优异的谈天響應性能，，，，，，，，請與您的潛在買家坚持一致。。。。。

僅計算對過去90天內收到的新闻和報價的響應。。。。。最近收到的谈天中有25％被賦予較高的權重。。。。。自動回复，，，，，，，，FAQ助手，，，，，，，，遊戲和廣播新闻不包括在谈天響應率計算中。。。。。

Note?注重

若是您在過去90天內通過Shopee Seller Chat收到的郵件新闻少於2個，，，，，，，，則不會計算您的谈天回复率。。。。。啟用假期模式後收到的谈天新闻也不會計算

How is chat response measured?

Chat response includes chat response rate and chat response time.

These are updated daily. To achieve a good chat response performance, be consistent in replying to your potential buyers.

Only responses to messages and offers received in the last 90 days are calculated. Higher weightage is given to the most recent 25% of chats received. Auto-replies, FAQ Assistant, games and broadcast messages are not included in the chat response rate calculation.

Note

If you've received less than 2 separate message threads via Shopee Seller Chat in the last 90 days, your chat response rate will not be calculated. Chat messages received after you've enabled Vacation Mode are also not calculated.

 文章泉源：Shopee官方网站