亚马逊卖家怎样同时发放多笔退款？ ？？？？？？详细操作教学！
发放多笔退款
注重： 小我私家卖家： 此功效仅适用于专业销售妄想。。 。。。。。相识更多信息。。 。。。。。
要同时为多个订单发放所有或部分退款或举行杂费盘货，，，，，请使用盘货模板提交退款。。 。。。。。
若是您愿意，，，，，可在治理订单中一次性发放退款。。 。。。。。有关更多信息，，，，，请参阅发放退款。。 。。。。。
下载并生涯盘货模板。。 。。。。。
要准备并上传盘货文件，，，，，请按下列办法操作：
翻开盘货模板并审查【说明】和【界说】选项卡，，，，，尤其是主要备注和名堂要求。。 。。。。。另请参阅下列术语表。。 。。。。。此模板包括验证宏，，，，，可资助您准确填写模板。。 。。。。。您可以关闭验证宏。。 。。。。。但我们建议您在学会怎样使用模板之前坚持开启。。 。。。。。
在 Excel 文件中选择【盘货】选项卡。。 。。。。。
为要退款的每个订单输入信息：
除促销相关字段外，，，，，盘货文件中的所有字段为必填字段。。 。。。。。若是您未提供促销，，，，，请从文件中删除促销字段，，，，，不然文件无法乐成上传。。 。。。。。
订单编号（订单-编号）中须包括连字符。。 。。。。。若不含连字符，，，，，上传数据无法乐成处置惩罚。。 。。。。。
将数字列的名堂设为文本，，，，，以避免 Excel 删除前置零。。 。。。。。
将日期列的名堂设为 yyyy-mm-dd。。 。。。。。
在 Excel 文件菜单上选择【另存为】。。 。。。。。
在【生涯类型】下拉菜单中，，，，，选择【文本文件（制表符脱离）(*.txt)】。。 。。。。。
浏览至您想要将文件生涯至电脑上的位置，，，，，然后点击【生涯】。。 。。。。。
若是您看到一条忠言，，，，，提醒所选文件名堂（以制表符脱离的文件类型）不支持包括多个事情表的事情簿，，，，，请点击【是】。。 。。。。。
若是您看到一条忠言，，，，，提醒您的文件含有与所选文本（制表符脱离）文件名堂不兼容的功效，，，，，请点击【是】。。 。。。。。
在卖家平台上，，，，，转至【订单】，，，，，然后选择上传订单相关文件。。 。。。。。
在 2.上传盘货文件中，，，，，选择【浏览】找到您的盘货文件。。 。。。。。
点击【上传】，，，，，将您的盘货文件上传至亚马逊。。 。。。。。
检查【上传订单相关文件】页面的【审查文件状态和历史纪录】部分，，，，，监控您的上传状态。。 。。。。。点击【刷新】按钮审查最新状态。。 。。。。。上传完成后，，，，，状态： 已完成以及过失数目（若有）将泛起在【状态/效果】列中。。 。。。。。
若是泛起任何过失，，，，，点击【审查处置惩罚报告】，，，，，诊断和纠正上传文件中的过失。。 。。。。。相识怎样审查处置惩罚报告
注重： 字段名必需包括连字符。。 。。。。。
| 字段名 | 界说 | 可接受值 | 示例 |
|---|---|---|---|
| order-id | 亚马逊在订单报告中为订单提供的唯一可显示编号。。 。。。。。 | 字母数字文本，，，，，名堂为 ###-#######-#######。。 。。。。。 | 123-1234567-1234567 |
| 订单商品编号 | 亚马逊在订单报告中为订单提供的唯一可显示编号。。 。。。。。 | 字母数字文本，，，，，14 个字符。。 。。。。。 | 12345678901234 |
| 盘货缘故原由代码 | 退款或盘货的缘故原由。。 。。。。。从右侧的枚举列表中选择。。 。。。。。 | 从以下选项中选择一项：
| CustomerReturn |
| 商品价钱盘货 | 退还给买家的商品金额。。 。。。。。所有金额均为响应数目商品的用度总和，，，，，而非单价。。 。。。。。金额已签收：向买家退还正数金额，，，，，收取负数金额（如重新入库费）。。 。。。。。您可以在买家批准的金额内举行盘货，，，，，但任何盘货都不得凌驾授权金额。。 。。。。。 | 一个数值，，，，，小数点前最多 20 位，，，，，小数点后最多 2 位（必需）。。 。。。。。请勿使用逗号，，，，，并且小数点后必需包括 2 位数。。 。。。。。 | 22.49 |
| 运费盘货 | 针对商品配送而退给买家的金额。。 。。。。。所有金额均为响应数目商品的用度总和，，，，，而非单价。。 。。。。。金额已签收：向买家退还正数金额，，，，，收取负数金额。。 。。。。。您可以在买家批准的金额内举行盘货，，，，，但任何盘货都不得凌驾授权金额。。 。。。。。 | 一个数值，，，，，小数点前最多 20 位，，，，，小数点后最多 2 位（必需）。。 。。。。。请勿使用逗号，，，，，并且小数点后必需包括 2 位数。。 。。。。。 | 4.99 |
| 商品税费盘货 | 退还给买家的商品税费金额。。 。。。。。所有金额均为响应数目商品的用度总和，，，，，而非单价。。 。。。。。金额已签收：向买家退还正数金额，，，，，收取负数金额。。 。。。。。您可以在买家批准的金额内举行盘货，，，，，但任何盘货都不得凌驾授权金额。。 。。。。。 | 一个数值，，，，，小数点前最多 20 位，，，，，小数点后最多 2 位（必需）。。 。。。。。请勿使用逗号，，，，，并且小数点后必需包括 2 位数。。 。。。。。 | 2.25 |
| 运费税盘货 | 退还给买家的商品运费税的金额。。 。。。。。所有金额均为响应数目商品的用度总和，，，，，而非单价。。 。。。。。金额已签收：向买家退还正数金额，，，，，收取负数金额。。 。。。。。您可以在买家批准的金额内举行盘货，，，，，但任何盘货都不得凌驾授权金额。。 。。。。。 | 一个数值，，，，，小数点前最多 20 位，，，，，小数点后最多 2 位（必需）。。 。。。。。请勿使用逗号，，，，，并且小数点后必需包括 2 位数。。 。。。。。 | 0.50 |
| 礼物包装价钱盘货 | 针对商品礼物包装而退给买家的金额。。 。。。。。所有金额均为响应数目商品的用度总和，，，，，而非单价。。 。。。。。金额已签收：向买家退还正数金额，，，，，收取负数金额。。 。。。。。您可以在买家批准的金额内举行盘货，，，，，但任何盘货都不得凌驾授权金额。。 。。。。。 | 一个数值，，，，，小数点前最多 20 位，，，，，小数点后最多 2 位（必需）。。 。。。。。请勿使用逗号，，，，，并且小数点后必需包括 2 位数。。 。。。。。 | 4.99 |
| 礼物包装税费盘货 | 退还给买家的商品礼物包装税的金额。。 。。。。。所有金额均为响应数目商品的用度总和，，，，，而非单价。。 。。。。。金额已签收：向买家退还正数金额，，，，，收取负数金额。。 。。。。。您可以在买家批准的金额内举行盘货，，，，，但任何盘货都不得凌驾授权金额。。 。。。。。 | 一个数值，，，，，小数点前最多 20 位，，，，，小数点后最多 2 位（必需）。。 。。。。。请勿使用逗号，，，，，并且小数点后必需包括 2 位数。。 。。。。。 | 0.45 |
| 商品促销盘货 | 商品促销要退还的金额。。 。。。。。所有金额均为响应数目商品的用度总和，，，，，而非单价。。 。。。。。金额已签收：向买家退还正数金额，，，，，收取负数金额。。 。。。。。您可以在买家批准的金额内举行盘货，，，，，但任何盘货都不得凌驾授权金额。。 。。。。。 | 一个数值，，，，，小数点前最多 20 位，，，，，小数点后最多 2 位（必需）。。 。。。。。请勿使用逗号，，，，，并且小数点后必需包括 2 位数。。 。。。。。 | 2.25 |
| 商品促销编号 | 卖家指定的促销编号。。 。。。。。 | 字母数字文本，，，，，最多 80 个字符。。 。。。。。 | FREESHIPHOLIDAY |
| 配送促销盘货 | 商品配送促销要退还的金额。。 。。。。。所有金额均为响应数目商品的用度总和，，，，，而非单价。。 。。。。。金额已签收：向买家退还正数金额，，，，，收取负数金额。。 。。。。。您可以在买家批准的金额内举行盘货，，，，，但任何盘货都不得凌驾授权金额。。 。。。。。 | 一个数值，，，，，小数点前最多 20 位，，，，，小数点后最多 2 位（必需）。。 。。。。。请勿使用逗号，，，，，并且小数点后必需包括 2 位数。。 。。。。。 | 1.75 |
| 配送促销编号 | 卖家指定的促销编号。。 。。。。。 | 字母数字文本，，，，，最多 80 个字符。。 。。。。。 | DOLLAROFFPROMO |
| 已作废数目 | 正在盘货订单商品的作废数目。。 。。。。。 | 正整数。。 。。。。。 | 1 |
| 钱币 | 盘货时使用的钱币代码。。 。。。。。这必需与盘货订单的钱币代码相同。。 。。。。。 | 从以下选项中选择一项： USD、GBP、EUR、JPY、CAD | USD |
亚马逊官网原文详情：
Issue multiple refunds
Note: Individual sellers: This feature is available for Professional selling plans only. Learn more.
To issue full or partial refunds, or to make miscellaneous adjustments, for multiple orders at one time, submit refunds with the Adjustments Template.
If you prefer, you can issue refunds one at a time in Manage Orders. For more information, see Issue a refund.
Download and save the Adjustments Template.
To prepare and upload the Adjustments file, follow these steps:
Open the Adjustments template and review the Instructions and Definitions tabs, especially the Important Notes and formatting requirements. See also the Glossary below. This template has validation macros that can help you complete the template correctly. You can turn the validation macros off. However, we recommend keeping them on until you've learned how to use the template.
Select the Adjustments tab in the excel file.
Enter the information for each order you are refunding:
All fields in the Adjustments file are required, except for promotion-related fields. If you are not offering promotions, then delete the promotion fields from the file or it will not upload successfully.
The hyphens in order numbers (order-id) are required. The feed will not process successfully without them.
Format your number columns as text to keep Excel from removing leading zeros.
Format the date columns as yyyy-mm-dd.
On the Excel File menu, select Save As.
In the Save as type drop-down list, select Text (Tab delimited) (*.txt).
Browse to where you want to save the file on your computer and click Save.
If you see a warning that the selected file format (the tab-delimited file type) does not support workbooks containing multiple worksheets, click Yes.
If you see a warning that your file contains features incompatible with the selected text (tab-delimited) file format, click Yes.
On Seller Central, go to Orders and select Upload Order Related Files.
Under 2. Upload Your Adjustments File, select Browse… to locate your Adjustments file.
Click Upload to upload your Adjustments file to Amazon.
Monitor the status of your upload by checking the Review File Status and History section of the Upload Order Related Files page. Click the Refresh button to see the latest status. After the upload is complete, Status: Done appears in the Status/Results column along with the number of errors, if any.
If there are any errors, click View Processing Report to diagnose and correct errors in the uploaded file. Learn how to Review Processing Reports
Note: Field names must include the hyphens.
Field name Definition Accepted Values Example order-id Amazon's unique, displayable identifier for an order, provided in your OrderReport. Alphanumeric text formatted as ###-#######-#######. 123-1234567-1234567 order-item-id Amazon's unique, displayable identifier for an item within an order, provided in your OrderReport. Alphanumeric text, 14 characters. 12345678901234 adjustment-reason-code The reason for the refund or adjustment. Select from the enumerated list at right. Select one of the following:
NoInventory
CustomerReturn
GeneralAdjustment
CouldNotShip
DifferentItem
Abandoned
CustomerCancel
PriceError
CustomerReturn item-price-adj The amount refunded to the buyer for the item. All amounts are aggregates of the quantity, not unit prices. Amounts are signed; positive amounts are refunded to the buyer and negative amounts are charged to the buyer (e.g., restocking fees). Adjustments can be made within the amount authorized by the customer, but no adjustment can exceed the authorized amount. A number with up to 20 digits to the left of the decimal point and 2 digits required to the right of the decimal point. Please do not use commas, and make sure to include 2 digits to the right of the decimal point. 22.49 shipping-price-adj The amount refunded to the buyer for the item's shipment. All amounts are aggregates of the quantity, not unit prices. Amounts are signed; positive amounts are refunded to the buyer and negative amounts are charged to the buyer. Adjustments can be made within the amount authorized by the customer, but no adjustment can exceed the authorized amount. A number with up to 20 digits to the left of the decimal point and 2 digits required to the right of the decimal point. Please do not use commas, and make sure to include 2 digits to the right of the decimal point. 4.99 item-tax-adj The amount refunded to the buyer for the item tax. All amounts are aggregates of the quantity, not unit prices. Amounts are signed; positive amounts are refunded to the buyer and negative amounts are charged to the buyer. Adjustments can be made within the amount authorized by the customer, but no adjustment can exceed the authorized amount. A number with up to 20 digits to the left of the decimal point and 2 digits required to the right of the decimal point. Please do not use commas, and make sure to include 2 digits to the right of the decimal point. 2.25 shipping-tax-adj The amount refunded to the buyer for the item's shipment tax. All amounts are aggregates of the quantity, not unit prices. Amounts are signed; positive amounts are refunded to the buyer and negative amounts are charged to the buyer. Adjustments can be made within the amount authorized by the customer, but no adjustment can exceed the authorized amount. A number with up to 20 digits to the left of the decimal point and 2 digits required to the right of the decimal point. Please do not use commas, and make sure to include 2 digits to the right of the decimal point. 0.50 gift-wrap-price-adj The amount refunded to the buyer for the item's gift wrap. All amounts are aggregates of the quantity, not unit prices. Amounts are signed; positive amounts are refunded to the buyer and negative amounts are charged to the buyer. Adjustments can be made within the amount authorized by the customer, but no adjustment can exceed the authorized amount. A number with up to 20 digits to the left of the decimal point and 2 digits required to the right of the decimal point. Please do not use commas, and make sure to include 2 digits to the right of the decimal point. 4.99 gift-wrap-tax-adj The amount refunded to the buyer for the item's gift wrap tax. All amounts are aggregates of the quantity, not unit prices. Amounts are signed; positive amounts are refunded to the buyer and negative amounts are charged to the buyer. Adjustments can be made within the amount authorized by the customer but, no adjustment can exceed the authorized amount. A number with up to 20 digits to the left of the decimal point and 2 digits required to the right of the decimal point. Please do not use commas, and make sure to include 2 digits to the right of the decimal point. 0.45 item-promotion-adj The amount to be refunded for the item's promotion. All amounts are aggregates of the quantity, not unit prices. Amounts are signed; positive amounts are refunded to the buyer and negative amounts are charged to the buyer. Adjustments can be made within the amount authorized by the customer, but no adjustment can exceed the authorized amount. A number with up to 20 digits to the left of the decimal point and 2 digits required to the right of the decimal point. Please do not use commas, and make sure to include 2 digits to the right of the decimal point. 2.25 item-promotion-id Merchant-specified promotion ID. Alphanumeric text, up to 80 characters. FREESHIPHOLIDAY ship-promotion-adj The amount to be refunded for the item's shipping promotion. All amounts are aggregates of the quantity, not unit prices. Amounts are signed; positive amounts are refunded to the buyer and negative amounts are charged to the buyer. Adjustments can be made within the amount authorized by the customer, but no adjustment can exceed the authorized amount. A number with up to 20 digits to the left of the decimal point and 2 digits required to the right of the decimal point. Please do not use commas, and make sure to include 2 digits to the right of the decimal point. 1.75 ship-promotion-id Merchant-specified promotion ID. Alphanumeric text, up to 80 characters. DOLLAROFFPROMO quantity-cancelled Quantity cancelled of the order-item being adjusted. A positive integer. 1 currency The currency code for the adjustments. This must be the same as the currency code for the adjusted order. Select one of the following: USD, GBP, EUR, JPY, CAD USD
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