亚马逊物流库存赔偿政策： 运营中心运营索赔
亚马逊物流库存赔偿政策： 运营中心运营索赔
本页面适用于我们收到您提供的商品后，，，，， ，，在亚马逊运营中心或代表亚马逊运营的场合中丧失或残损的切合要求的商品。。。。。。您的盘库报告中会报告这些丧失或已残损商品。。。。。。
提出索赔的流程因商品在配送历程中丧失或残损时的所在位置而异：
索赔限期
您必需在盘库报告中报告商品丧失或已残损之日起的 18 个月内提交索赔。。。。。。 在此限期规模外提交的索赔不切合赔偿条件。。。。。。
在您提交索赔之前
请检查您的盘库报告，，，，， ，，以确认商品丧失或残损的日期和盘货代码。。。。。。
请检查您的治理亚马逊库存报告，，，，， ，，以确认未找到丧失或残损商品、或未将其归入至您的库存中并坚持“可售”状态、或处于并非由亚马逊造成的已残损状态（例如，，，，， ，，商品原本有缺陷）。。。。。。
请审查您的赔偿报告，，，，， ，，相识您是否已经获得丧失或已残损商品的赔偿。。。。。。按 FNSKU 和日期搜索以筛选效果。。。。。。
提交您的索赔
对上述报告举行审查和货件差别盘问后，，，，， ，，若是您仍然以为某个丧失或已残损商品切合赔偿要求，，，，， ，，则可以提出索赔。。。。。。
关于已残损商品，，，，， ，，请在下方工具中输入生意商品编号，，，，， ，，检查您的资格情形并申请索赔。。。。。。您可以在盘库报告中找到生意商品编号。。。。。。
输入生意编号 (TRID)
关于丧失的商品，，，，， ，，请通过卖家平台中的联系人生就是博·(中国)尊龙AG旗舰厅页面提出索赔。。。。。。您必需提供生意商品编号或 FNSKU。。。。。。
您可能需要提供其他信息，，，，， ，，如商品丧失或残损的日期或所在（例如，，，，， ，，亚马逊运营中心编号）。。。。。。
亚马逊官网原文详情：
FBA inventory reimbursement policy: Fulfillment center operations claim
This page applies to eligible items that are lost or damaged by an Amazon fulfillment center or a facility operated on behalf of Amazon, after we receive them from you. These lost or damaged items are reported in your Inventory Adjustments report.
The process to a file a claim varies by where in the fulfillment process your item is lost or damaged:
Shipment to Amazon
Fulfillment center operations
FBA customer returns
Removals
Claim window
You must submit your claim no later than 18 months after the date the item was reported lost or damaged in your Inventory Adjustment report. Claims submitted outside of this window are not eligible for reimbursement.
Before you submit a claim
Check your Inventory Adjustments report to confirm the date and adjustment code of the loss or damage to your items.
Check your Manage FBA Inventory report to confirm that the lost or damaged item was not found or restored to your inventory in a sellable condition or in a damaged condition for which Amazon was not at fault (for example, the item was defective).
Check your Reimbursements report to see if you have already been reimbursed for the lost or damaged item. Search by FNSKU and date to filter the results.
Submit your claim
After reviewing and reconciling the reports above, if you still believe a lost or damaged item is eligible for a reimbursement, you can file a claim.
For damaged items, enter the Transaction Item ID in the following tool to check your eligibility and file a claim. You can find the Transaction Item ID in the Inventory Adjustments report.
For lost items, open a claim through the Contact Us page in Seller Central. You must provide either a Transaction Item ID or the FNSKU.
You may be asked to provide additional information such as the date or location (for example, the Amazon fulfillment center ID) of the loss or damage to your item.
文章泉源：亚马逊官方网站
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