跨境电商客服相同改变快递方法的示例邮件
以下是客户服职员与客户相同改变快递方法或者拆分订单的示例邮件。。。。。。
Sample
Dear sir / madam,
We are afraid that the order you placed today might not enjoy our free-shipping service, because it weighs X X kg in total, heavier than the required 2 kg. So sorry for the problem.
But we have worked out two possible solutions to the problem. If you still want the free-shipping service, you can re-select all the items, add them to the cart, and then place several orders, instead of one. Make sure that the weight of each order, including the package, is not more than 2 kg. If you do not want to place several orders, we would like to introduce the X X X shipping service, which is available to your current order, low-priced and fast.
Please let us know your final decision. It will be greatly appreciated if you could understand us.Thank you.
Best regards!
(Your name)
参考译文：
亲爱的先生/女士：
您今天所下的订单生怕无法享受人生就是博·(中国)尊龙AG旗舰厅免邮效劳，，，，， ，由于它的总重量是XX kg，，，，， ，凌驾了划定的 2kg。。。。。。对此我们深感歉仄。。。。。。
但我们已经设计出两个可行的解决计划。。。。。。若是您仍然想享受免邮效劳，，，，， ，可以重新选择货物，，，，， ，添加到购物车，，，，， ，然后分几个订单下单，，，，， ，不要只下一个订单，，，，， ，确保每个订单(包括包装)的重量不凌驾2kg。。。。。。若是您不想下几个订单，，，，， ，我们想向您推荐XXX运输效劳，，，，， ，这项效劳适合您现在所下的订樨抚兜，，，，， ，并且价钱低廉，，，，， ，速率快。。。。。。
请您将最后的决议告诉我们。。。。。。若是能获得您的明确，，，，， ，我们将万分谢谢。。。。。。谢谢您的惠顾。。。。。。
祝好！
(你的名字)
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