跨境电商客户要求免运费的回复范文
2023/12/29
跨境物流
许多跨境物流公司对货物的运费收费标准是以克为单位的，，，，，，，关于一些需要客户肩负运费的商品，，，，，，，它的总成交价就会显得较量高，，，，，，，因此，，，，，，，会有许多客户要求包邮。。。。。若是公司政策不允许免邮，，，，，，，客服职员可以参考下面范文回复客户。。。。。
范文
Dear XXX,
Sorry, free shipping is not available for the order. We can only offer free shipping service on orders of $50+.
Best Regards.
范文
Dear XXX,
We regret to tell you that free shipping is not available as the shipping freight has gone up quite a lot recently. It is one of our biggest costs that can't be neglected. Thank you for your understanding.
Have a good day!
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